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If your product was obtained from an official Lost Vape or Evolv Supplier, then any issues or faults covered under the terms and conditions of warranty can be handled by us here, in the U.K, rather than through returns to the U.S or China. This can only be a good thing for customers.
The Warranty period for products by Lost Vape purchased from an Authorised Supplier is 6 months from the date of purchase, and for Evolv products it is 12 months from the date of purchase.
All Warranty work is subject to Terms and Conditions, which can be found here:
Lost Vape: http://www.lvevapor.com/warranty-guideline/
For Evolv and Lost Vape devices in the U.S.A:
Please contact the Evolv Helpdesk at: https://helpdesk.evolvapor.com/
For Evolv and Lost Vape products in the U.K, E.U and ROW:
In order to have your product assessed for service or repair we ask that you email your query directly to the appropriate email address below:
For Lost Vape products: eu.support@lostvape.com
For Evolv Boards: evolv@stealthvape.co.uk
We are certain that by applying the Stealthvape ethos to the Evolv and Lost Vape Warranty/ Repair Service, customers will have a seamless, efficient and hassle free experience should the need ever arise.
