Monthly Archives: January 2023

Shipping

Shipping by UPS

Posted on by Rob Ellard
UPS van
16
Jan

Today, we are beyond excited to announce the addition of UPS to our express shipping options. With decades of experience in the shipping and logistics industry, UPS is one of the most reliable, fast, and most customer-satisfying shipping companies in the world.

At Stealthvape, we know that customers value speed and reliability when it comes to shipping, and our partnership with UPS will only bolster our mission to provide the best services possible. With UPS, customers can now enjoy a variety of benefits, including:

• Fast, reliable shipping: UPS’s extensive network of over 8,000 locations across the globe allows for quick and reliable delivery of shipments.

• Track record of customer satisfaction: UPS is renowned for its customer service, providing customers with personalised support and tracking options.

• Unparalleled security: With UPS, customers can rest assured that their shipments are safe and secure as they make their way to their destination.

• A wide range of shipping options: UPS offers a variety of services, including ground delivery, freight shipping, and international shipping. By partnering with UPS, we are now able to offer customers more options when it comes to shipping, and the added benefits of their services.

With UPS, we can guarantee that customers will enjoy fast, reliable, and secure shipping, as well as exemplary customer service. We are thrilled to have UPS as a partner, and are confident that our customers will be just as excited to take advantage of their services.

If you have any questions about our partnership with UPS, or if you’d like to learn more about their services, please don’t hesitate to reach out to our team. We’re always here to ensure that you get the best possible shipping experience.

Happy shipping!

Payments, Shipping

Orders from the USA

Posted on by Rob Ellard
image showing two visa cards
16
Jan

We are still able to accept orders manually. Please click on the share cart button in the shopping cart and send it to us along with your full shipping details and cell number. We have other payment methods available.

Vivawallet have enforced their terms and conditions and asked us to remove the USA from our shipping destinations on Stealthvape.co.uk.

We are still able to accept orders manually. Please click on the share cart button in the shopping cart and send it to us along with your full shipping details and cell number. We have other payment methods available.

As the vaping industry continues to grow, Visa and Mastercard are increasingly taking action to ensure that their policies and regulations are adhered to by card acquirers. In the past few years, both companies have increased the pressure on card acquirers to prevent orders from international vendors in the vaping industry from reaching customers.

The vaping industry has exploded in recent years, with many people turning to this new form of smoking to help them quit traditional cigarettes. The industry is estimated to be worth over $12 billion in 2020, and it’s expected to continue to grow. However, the industry has also been plagued by controversy, with many health organizations condemning it for its potential health risks.

In response to these concerns, Visa and Mastercard have taken action. Both companies have made it clear that they will not allow card acquirers to facilitate transactions that involve vendors in the vaping industry. They have also implemented new rules and regulations to ensure that card acquirers are adhering to their policies.

For example, Visa and Mastercard have issued strict guidelines to card acquirers, including a requirement that they must verify the identity of the vendor and the customer, as well as the age of the customer. Card acquirers must also ensure that the vendor is following applicable laws and regulations in the customer’s jurisdiction, and they must inform customers of all terms and conditions associated with the transaction.

These efforts from Visa and Mastercard are intended to protect customers from being misled or scammed, as well as to ensure that the vaping industry is operating within the law. However, it’s important for card acquirers to understand these requirements and to ensure that they are adhering to them. If card acquirers fail to do so, they may face significant fines and penalties from Visa and Mastercard.

In short, Visa and Mastercard are doing what they can to ensure that the vaping industry is operating within the law, and that customers are protected from potential scams or misleading information. Card acquirers must understand and comply with the new rules and regulations to avoid any potential repercussions.

Shipping

Royal Mail International Services Disruption

Posted on by Rob Ellard
A red Royal Mail van parked in the street outside a post office
16
Jan

**Inland UK Services are Unaffected**

UPDATE – Ransomware attack confirmed https://www.liverpoolecho.co.uk/news/uk-world-news/royal-mail-warning-customers-urged-25987211

As the days go by, a cyber incident involving Royal Mail continues to be an issue with no clear indication of when normal service will resume for international shipments. Reports have been circulating that Royal Mail is currently down and unfortunately, Royal Mail have remained tight-lipped on the issue, leaving us in the dark as to what’s going on.

It is highly likely that the issue relates to a cyber-attack, as Royal Mail continues to be a target for malicious actors. With the rise of cyber-attacks in the last few years, organisations such as Royal Mail have been forced to put in place more stringent security measures to protect their customers’ data. It is possible that the down time is due to a vulnerability in the system that has been exploited by hackers. Unfortunately, as Royal Mail have not officially confirmed the cause of the incident, we can only speculate as to the root cause. This lack of clarity has been frustrating for us, as we are left unsure as to when service will resume, and have been unable to print our international labels.

We recommend that international customers select UPS as the shipping option at check out until normal service resumes for Royal Mail. With UPS, customers can still get their packages delivered in a timely manner without having to worry about the issues that Royal Mail are currently facing. It is unclear as to when the issue with Royal Mail will be resolved and customers can expect to see normal service resume.

We hope that Royal Mail will provide some clarity on the issue soon.